Ricoh SP 330DN Field Service Manual

6.Troubleshooting
174
No.
Type
Error Name/Error Condition/Major Cause/Solution
 Defective main motor
 Disconnected or defective motor harness
1. Turn the power OFF and ON.
2. Replace the main motor if the torque load is normal.
3. Clean/replace the AIO and/or fusing unit if the torque load is abnormal.
4. Replace the motor harness.
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC530
D
Cooling fan error
The FAN lock signal – High for 10 seconds, after the cooling fan motor started to
rotate.
Disconnected or defective fan motor harness
1. Turn the power OFF and ON.
2. Replace the cooling fan.
3. Replace the fan motor harness.
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC541
A
Fusing thermistor error
The thermistor output is less than 0°C for 5 seconds after the fusing lamp turns ON.
Disconnected or defective fusing thermistor
1. Reset the SC.
2. Replace the fusing unit.
3. Replace the drawer harness.
4. Replace the PSU.
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC542-
01
A
Fuser reload error
The fusing temperature rises 6°C or less in 1.5 seconds; and this continues 5
times consecutively.
 Defective or deformed thermistor
 Incorrect power supply input at the main power socket
SC542-
02
A
Fuser reload error
The fusing temperature has not reached 45°C within 9 seconds (after the fusing
lamp comes ON while the machine is warming-up).
 Defective or deformed thermistor
 Incorrect power supply input at the main power socket
SC542-
A
Fuser reload error

Ricoh SP 330DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printing colors	Black, White
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Multi-Purpose tray	Yes
Total input capacity	550 sheets
Total output capacity	125 sheets
Paper tray media types	-
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Sound pressure level (printing)	- dB
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Energy Star Typical Electricity Consumption (TEC)	0.41 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm