Ricoh SP 330DN Field Service Manual

6.Troubleshooting
180
Message
Causes
Solutions
remove paper.
 Check the originals are suitable for
scanning.
ADF Orig. Misfeed
Open ADF Cover and
remove paper.
Available: IDCard Copy
A4/A5
SEF/A6/8.5×11/5.5×8.5
ID card copy could not be
performed because the tray
does not contain the valid
sizes of paper, which are A4,
Letter, A5, 5.5×8.5 inches, or
A6 size.
 Set the machine to print copies
using A4 or Letter size paper in the
[Select Paper] settings.
 Specify A4 or Letter size paper for
the tray selected for printing
copies.
Available: 2 Sided Copy
A4, LG, LT, 8×13, 8
1/4×13, 8 1/2×13, 16K
Only when using the touch
panel models.
2-sided copying could not be
performed because the tray
does not contain a valid size
of paper, which are A4, Letter,
Legal, 8 × 13 inches, 8
1
/
2
× 13
inches, Folio, or 16K.
 Select the tray containing A4, B5,
Letter, or Legal size paper in the
[Select Paper] setting.
 Specify A4, Letter, Legal, 8 × 13
inches, 81/2 × 13 inches, Folio, or
16K size for the tray selected for
printing copies.
Available: 2 Sided Copy
A4/LG/LT
Only when using the four-line
LCD models.
2-sided copy could not be
performed because the tray
does not contain a valid size of
paper, which are A4, Legal, or
Letter.
 Select the tray containing A4,
Letter, or Legal size paper in the
[Select Paper] setting.
 Specify A4, Letter, or Legal size for
the tray selected for printing
copies.
Busy
Fax transmission could not be
completed because the
destination's line was busy.
Wait for a while and send the fax again.
Cannot Copy This Setting
Comb.: 2 on 1 / 4 on 1
Combined copying could not
be performed because the tray
does not contain a valid size of
paper, which are A4, Letter, or
Legal size.
 Set the machine to print copies
using A4, Letter, or Legal size
paper in the [Select Paper]
settings.
 Specify A4, Letter, A5, 5.5×8.5, or
A6 size paper for the tray selected
for printing copies.
Cannot copy.
Set original to ADF.
Combined copying could not
be performed because the
originals were not placed in
 Use the ADF, even when copying a
single sheet.
 If you need to use the exposure

Ricoh SP 330DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printing colors	Black, White
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Multi-Purpose tray	Yes
Total input capacity	550 sheets
Total output capacity	125 sheets
Paper tray media types	-
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Sound pressure level (printing)	- dB
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Energy Star Typical Electricity Consumption (TEC)	0.41 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm