Ricoh SP 330DN Field Service Manual

6.Troubleshooting
181
Message
Causes
Solutions
the ADF.
glass, select [Off] or [Manual 2Sd
Scan Mode] in [Duplex/Combine]
under [Copier Features], and then
try again.
Check Paper Size
The paper size set for the
document differs from the size
of the paper in the indicated
tray.
 When using the touch panel
models
Press [Form Feed] to begin
printing, or press [Job Reset] to
cancel the job.
 When using the Four-line LCD
models
Press the [OK] key to begin
printing, or press the [Back] key to
cancel the job.
Check Paper Type
The paper type set for the
document differs from the type
of the paper in the indicated
tray.
Connection Failed
The line could not be
connected correctly.
 Confirm that the telephone line is
properly connected to the
machine.
 Disconnect the telephone line from
the machine, and connect a
standard telephone in its place.
Confirm that you can make calls
using the telephone. If you cannot
make calls this way, contact your
telephone company.
Cover open
A cover is open.
Close the cover completely.
Dial Failed
The fax could not be sent.
 Confirm that the fax number you
dialed is correct.
 Confirm that the destination is a
fax machine.
 Confirm that the line is not busy.
 You may need to insert a pause
between certain digits. Press the
[Redial] after, for example, the
area code.
 When using the touch panel
models
Check that [PSTN / PBX] in
[Administrator Tools] has been

Ricoh SP 330DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printing colors	Black, White
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Multi-Purpose tray	Yes
Total input capacity	550 sheets
Total output capacity	125 sheets
Paper tray media types	-
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Sound pressure level (printing)	- dB
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Energy Star Typical Electricity Consumption (TEC)	0.41 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm