Ricoh SP 330DN Field Service Manual

6.Troubleshooting
182
Message
Causes
Solutions
specified in accordance with the
telephone line in use.
 When using the four-line LCD
models
Check that [PSTN / PBX] in
[Admin. Tools] has been specified
in accordance with the telephone
line in use.
Exceeded MaxE-mail
Size
The scan file exceeds the size
limit for files that can be sent
through e-mail.
 Configure [Resolution] under
[Scanner Settings] to reduce the
scanning resolution.
 Configure [Max. E-mail Size] under
scanner settings to increase the
allowed size.
Independent-supply
Toner: Black
Only when using the touch
panel models.
A non-supported print cartridge
is installed.
Remove and replace it with a print
cartridge specified by an authorized
dealer.
Indep.Sply.Prt.Cart.
Only when using the four-line
LCD models.
A non-supported print cartridge
is installed.
Internal Misfeed
Paper has jammed in the
machine.
Remove the jammed paper.
Memory Overflow
The number of fax jobs in
memory (unsent or unprinted
faxes) has reached maximum,
so new jobs cannot be stored.
Wait until pending jobs have been
transmitted or printed.
Memory Overflow
The data is too large or
complex to print.
 Select [600 × 600 dpi] in
[Resolution] under [Printer
Features] to reduce the size of the
data.
 If using the PCL6 printer driver, set
[Resolution] in the Print Quality tab
to [600 × 600 dpi].
Memory Overflow
 The machine's memory
reached capacity while
scanning the first page of
Resend the fax in parts as several
smaller individual faxes, or send at a
lower resolution.

Ricoh SP 330DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printing colors	Black, White
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Multi-Purpose tray	Yes
Total input capacity	550 sheets
Total output capacity	125 sheets
Paper tray media types	-
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Sound pressure level (printing)	- dB
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Energy Star Typical Electricity Consumption (TEC)	0.41 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm