Ricoh SP 330DN Field Service Manual

6.Troubleshooting
184
Message
Causes
Solutions
Network is not Ready
A scanned file could not be
sent because the machine has
not received IP address
information from the DHCP
server completely.
Wait until the machine receives the IP
address information completely, and
then try the operation again.
On Hook or Stop key
The machine has been off-
hook for an extended period of
time.
Put down the handset phone or press
the [Clear/ Stop] key.
Out of Paper: X
The indicated tray has run out
of paper.
Load paper in the indicated tray.
Please Restart Machine
The machine needs to be
restarted.
Turn off the power, and then turn it
back on.
Replace Required Soon:
Toner(Black)
Only when using the touch
panel models.
The print cartridge is almost
empty.
Prepare a new print cartridge.
Replace Required Soon:
Print Cartridge
Only when using the four-line
LCD models.
The print cartridge is almost
empty.
Out of Toner: Black
Only when using the touch
panel models.
The machine has run out of
toner.
Replace the print cartridge.
Replacement Required:
Print Cartridge
Only when using the four-line
LCD models.
The machine has run out of
toner.
Replacement Required:
Paper Feed Roller
The paper feed roller is no
longer usable, and must be
replaced.
Replace the paper feed roller.
RX Communication Error
A reception error occurred,
and the fax could not be
received correctly.
If possible, contact the sender of the
fax and ask them to resend it.
Scan (NW) Disconnected
A scanned file could not be
sent because the Ethernet
cable was not connected
properly.
Reconnect the Ethernet cable properly,
and then try the operation again.

Ricoh SP 330DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printing colors	Black, White
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Multi-Purpose tray	Yes
Total input capacity	550 sheets
Total output capacity	125 sheets
Paper tray media types	-
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Sound pressure level (printing)	- dB
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Energy Star Typical Electricity Consumption (TEC)	0.41 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm