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Troubleshooting
v Cannot send or receive faxes
The modular cable may be disconnected. Make sure that the modular cable is cor-
rectly connected. For more details, see “Connecting to a Telephone Line”, User
Guide.
v
Cannot receive faxes even when sending them is possible
•Theprintcartridge isempty. Replacetheprintcartridge.Formoredetails,see
“Print Cartridge” on page 44.
•Atrayisempty.Loadpaperintothetray.Formoredetails,see“LoadingPaper”,
User Guide.
v A fax you sent appears blank when received
The original was placed upside down. Place the original in the correct orientation.
For more details, see “Placing Originals”, User Guide.
v Cannot print the received faxes
•Thepapertrayisempty.Loadpaperinthepapertray.Formoredetails,see“Load-
ing Paper”, User Guide.
•ThetrayforprintingfaxesdoesnotcontainA4,Letter,orLegalsizepaper.Change
the tray setting, and load paper of the appropriate size. For more details, see “Fax
Feature Settings”, User Guide
If you cannot solve the problem, contact your local sales or service representative. •
Fax Transmission Problems