Ricoh SP C262DNw User Manual

Printer Problems
This section describes printing problems and possible solutions.
When You Cannot Print Properly
Problem Solution
An error occurs. If an error occurs when printing, change the computer or
printer driver settings.
• Check the printer icon name does not exceed 32
alphanumeric characters. If it does, shorten it.
• Check whether other applications are operating.
Close any other applications, as they may be interfering
with printing. If the problem is not resolved, close
unneeded processes too.
• Check that the latest printer driver is being used.
A Locked Print file is canceled. • The machine already has 5 jobs or 5 MB of Locked Print
data. Print or delete an existing Locked Print file. For
details, see page 63 "Printing Confidential Documents".
• Even if the machine cannot store any more Locked Print
files, the machine holds the new Locked Print file for the
period of time specified in [Timeout:LockPrt] under [Host
Interface] before canceling that file. Within this time, you
can print or delete the new Locked Print file. You can also
print or delete an existing Locked Print file so that the new
Locked Print file can be stored in the machine.
• For details about [Timeout:LockPrt], see page 86 "Host
Interface Menu".
Only when using PCL 5c/6
The Locked Print file has too many pages or it is too
large.Reduce the number of pages to print, or print with a
lower setting for [Gradation:] in [Print Quality]. For
details, see the printer driver Help.
7. Troubleshooting
172

Ricoh SP C262DNw Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	14 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	65000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PostScript 3
Display	LCD
Product color	Black, White
Market positioning	Business
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1300 W
Power consumption (ready)	60.7 W
Power consumption (printing)	- W
Energy Star Typical Electricity Consumption (TEC)	1.303 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.9 Mavericks
Linux operating systems supported	Red Hat Enterprise Linux WS 4.0, Red Hat Enterprise Linux WS 5.0, Red Hat Enterprise Linux WS 6.0
Other operating systems supported	IBM AIX 6.1, IBM AIX 7.1
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Paper input type	Paper tray
Total input capacity	251 sheets
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Paper tray media types	-
Paper tray media weight	60 - 160 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
Processor family	Intel® Celeron® M

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	320 mm