Message Cause Solution
"No response from the
server. Authentication has
failed."
A timeout occurred while
connecting to the server for LDAP
Authentication or Windows
Authentication.
Check the status of the server.
"PDL error." The printer language error
occurred.
Press [OK].
"PDL error has occurred.
The print job that caused the
error will be cancelled."
Printing was canceled because
the printer language error
occurred.
Resend the data.
"Print overrun." Images were discarded while
printing.
Select a lower resolution on the
printer driver. For details about
how to change the resolution
setting, see the printer driver Help.
"Printing privileges have not
been set for this document."
The PDF document you have tried
to print has no privileges to print.
Contact the owner of the
document.
"Receiving data failed." Data reception was aborted. Resend the data.
"The selected paper size is
not supported. This job has
been cancelled."
Job Reset is automatically
performed if the specified paper
size is incorrect.
Specify the correct paper size,
and then print the file again.
"Sending data failed." The printer received a command
to stop transmission from the
printer driver.
Check that the computer is
working correctly.
"Supplies order has failed." The automatic supply order failed. The message indicates the printer
tried to order the supplies.
"Unauthd. Copy Preventn.
Error"
The [Enter User Text:] field on the
[Unauthorized Copy Prevention
for Pattern Details] screen is blank.
PCL 6/PostScript 3:
On the printer driver's [Detailed
Settings] tab, click [Effects] in
"Menu:". Select [Unauthorized
Copy Prevention], and then click
[Details] to display [Unauthorized
Copy Prevention for Pattern
Details]. Enter text in [Enter User
Text:].
When Messages Are Displayed
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