RIGOL 
  Service Guide for DM3000 Series 
 
Compare the measured voltages of each winding with table2.1, we can see that: 
 
Table 6-1 Check Table of Voltages among Windings of Transformer 
 
  If all the winding voltages among original side are 0, there might be something wrong 
with filter board or power source socket. 
  If the original voltage is half or double of the typical value, inaccurate location might be 
selected by AC voltage selectors. 
  If  the  vice  side  voltage  is  less  than  the  minimum  value,  short  circuit  might  be 
happened within mainboard. You can pull out the vice side socket of the transformer 
from the motherboard (please cut off the electricity before operating), then test the 
voltage in vice side. If the voltage is upturned, short circuit might be happened within 
mainboard or transformer malfunctions. 
 
If you make sure that it was the malfunction of Power frequency transformer, please 
contact RIGOL. 
 
3.  Display 
DM3000 series utilize homochromatic LCD, support Power-on testing.   
 
Inspection method: 
Press  the  second  menu  operation  key  in  the  left  side,  at  the  same  time  turn  on  the 
multimeter, keep pressing for about 5 seconds until you hear beep.    After that, multimeter 
starts testing  display  within  a  tip  message  on  the  screen “Press  ·Help·  Key  to  Switch,   
Hold ·Help· Key to Exit”. 
Press Help button, the screen would switch between Full white (all pixel are bright) and Full 
black (all pixel are put out).   
Press Help button for about 2 seconds, the display return to normal measurement state. 
 
If you make sure it was the malfunction of the screen, please contact RIGOL. 
 
4.  Keyboard   
DM3000 series utilize LED backlight button design, which is more convenient and accurate.