RIGOL
Service Guide for DM3000 Series
(6) Malfunctions or damages caused by irresistible natural calamities, such as earthquake,
lightning strike, etc.
7. About defective products not belongs to warranty bound ( include exceed warranty period
or extended warranty period), RIGOL will start to maintain after getting the admission from
user, after repairing, we will send back to the owner of instrument within 5 working days as
soon as we receive the upkeep and man-hour charge. If the owner refuse to repair, RIGOL
Maintenance Center will send defective products back to its owner when receive formal
affirm fax and man-hour charge for inspection. Concerning about problems occurred during
transporting please refer to User Guide. If there are any doubts or difficulties please contact
RIGOL Technical support department or Maintenance Center to avoid unnecessary
damages.
8. For any direct or indirect losing caused by incorrect operations by users, RIGOL may take in
hand only some maintenance responsibilities with rationality and maneuverability.
9. Malfunction instrument should be send back to RIGOL Maintenance Center for repairing
and the carriage should be paid by consignor when repairing for second time in principle.
10. For special requirements for maintenance or service such as door-to-door service please
contact with RIGOL Maintenance Center.
Warranties shown above are apply to the products sold by RIGOL Technologies, Inc. and its
authorized dealers, any other form of warranty should be based on these. RIGOL
Maintenance Center has the final power of interpretation with the maintenance affairs.
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