16 | Evolve 950 Operation Guide: 12472-A
Error codes
The Evolve has self diagnostic electronics that monitor the appliance during
start up and operation.
Should a fault occur the heater will shut down. The fault that has caused the shut down will
be indicated by a pair of flashing digits in the error display window (top fold on the lower left
of the outer frame).
Error
code
Likely cause Suggested solution
00 Mains power failure Reset heater, press the On/Off button twice, or use
remote control and press the Standby/On button
once for standby mode, press the Standby/On
button a second time to turn the heater on.
11 Ignition failure Check gas supply is turned on, switch heater
to standby and then on again. If ignition failure
continues a service call will be required.
12 Incomplete combustion As above.
14 Filter blockage/overheat Clean filters, if error continues a service call is
required.
16 Room overheat
Lower room temperature to below 40 °C.
31 Room temperature sensor faulty Service call.
32 Overheat temperature sensor faulty Service call.
33 Overheat temperature sensor faulty Service call.
53 Spark sensor faulty Service call.
61 Combustion fan motor faulty Service call.
71 Solenoids faulty Service call.
72 Flame detection circuit fault Service call.
73 Communication error Service call.
Looking down at the error display windowsits underneath filter
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