15
Troubleshooting Without Controllers (Outdoor Models)
If the remote control has not been installed and the following faults occur, you can follow the advice below; contact an
authorized Rinnai service centre if you do not solve the problem.
Description Remedy
The unit does not attempt to start at all.
inlet on the appliance.
The unit starts then shuts down immediately.
Check the power supply. Check the gas cock. Open the hot
water outlet more.
The unit starts then the water goes cold. Check the power supply. Open the hot water outlet more.
improper use of the appliance or lack of maintenance are not covered by warranty.
Maintenance
unaltered and always safe to use.
The control panel and the appliance must only be repaired and serviced by Rinnai authorized
specialist technicians: no repair or partial repair is allowed by the private user who requests the
opening of the front panel of the appliance.
Spare parts used in maintenance must be original Rinnai parts.
You with the best service on Rinnai products.
It is recommended to write down the model and serial number of the appliance before contacting
Rinnai: this information will help us to frame the problem faster and to guarantee You a better
service.
The appliance must be kept clean.
Electrically isolate the appliance and close the gas valve before proceeding
with any kind of maintenance or cleaning.
Clean the outer casing and the control using soft cloths, dampened with
water or non-aggressive detergents. Do not use solvents.
At the end of maintenance or cleaning, always inspect the appliance and
check that no component has been inadvertently disconnected or damaged:
leakages of combustion products can cause death or serious damage to the
health of people and animals.
occasional cleaning: the frequency is determined by the quality of the water
can be carried out by the User independently and regularly to maintain
the good functioning of the product, limiting some causes of damage and
damage.
direction to reassemble.
the appliance and reduces its life.
Filter
Drain valve
Water valve
Gas valve
Cold
GasHot
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