VCSeriesManual 37
DiagnosƟcCodesandRemedies
Code DefiniƟonRemedy
03 PowerinterrupƟonduringBath
Fill(Waterwillnotflowwhen
powerreturns).
Turnoīallhotwatertaps.PressON/OFFtwice.
10 AirSupplyorExhaustBlockage
Checkthatnothingisblockingtheflueinletorexhaust.
CheckallventcomponentsforproperconnecƟons.
licensed
professional
only
EnsureapprovedvenƟngmaterialsarebeingused.
Ensureventlengthiswithinlimits.
Verifydipswitchesaresetproperly.
Checkfanforblockage.
11 NoIgniƟon
(heaternotturningon)
Checkthatthegasisturnedonatthewaterheater,gasmeter,orcylinder.
Ifthesystemispropane,makesurethatgasisinthetank.
Ensureapplianceisproperlygrounded.
licensed
professional
only
Ensuregastypeandpressureiscorrect.
Ensuregasline,meter,and/orregulatorissizedproperly.
Bleedallairfromgaslines.
Verifydipswitchesaresetproperly.
EnsureigniterisoperaƟonal.
Checkigniterwiringharnessfordamage.
Checkgassolenoidvalvesforopenorshortcircuits.
Removeburnercover
andensureallburnersareproperlyseated.
Removeburnerplateandinspectburnersurface forcondensaƟonordebris.
CheckthegroundwireforthePCboard.
12
NoFlame
Checkthatthegasisturnedonatthewaterheater,gasmeter,orcylinder.
CheckforobstrucƟonsintheflueoutlet.
Ifthesystemispropane,makesurethatgasisinthetank.
licensed
professional
only
Ensuregasline,meter,and/orregulatorissizedproperly.
Ensuregastypeandpressureiscorrect.
Bleedallairfromgaslines.
EnsurepropervenƟngmaterialwasinstalled.
EnsurecondensaƟoncollarwasinstalledproperly.
Ensureventlengthiswithinlimits.
Verifydipswitchesaresetproperly.
Checkpowersupply
forlooseconnecƟons.
Checkpowersupplyforpropervoltageandvoltagedrops.
Ensureflamerodwireisconnected.
CheckflamerodforcarbonbuildͲup.
DisconnectandreconnectallwiringharnessesonunitandPCboard.
CheckforDCshortsatcomponents.
Checkgassolenoidvalvesforopen
orshortcircuits.
Removeburnerplateandinspectburnersurface forcondensaƟonordebris.
14 ThermalFusehasacƟvated
CheckforrestricƟons inairflowaroundunitandventterminal.
licensed
professional
only
Checkgastypeofunitandensureitmatchesgastypebeing used.
CheckforlowwaterflowinacirculaƟngsystemcausingshortͲcycling.
EnsuredipswitchesaresettotheproperposiƟon.
CheckforforeignmaterialsincombusƟonchamberand/orexhaustpiping.
Checkheatexchanger
forcracksand/orseparaƟons.
Checkheatexchangersurfaceforhotspotswhichindicateblockageduetoscale
buildͲup.RefertoinstrucƟonsinmanualforflushingheatexchanger.Hardwater
mustbetreatedtopreventscalebuildupordamagetotheheatexchanger.
Measureresistanceofsafety
circuit.
Ensurehighfireandlowfiremanifoldpressureiscorrect.
Checkforimproperconversionofproduct.
16
OverTemperatureWarning
(safetyshutdownbecauseunitis
toohot)
CheckforrestricƟons inairflowaroundunitandventterminal.
licensed
professional
only
CheckforlowwaterflowinacirculaƟngsystemcausingshortͲcycling.
CheckforforeignmaterialsincombusƟonchamberand/orexhaustpiping.
Checkforblockageintheheatexchanger.
Someofthechecksbelowshouldbedonebyalicensedprofessional.Consumers
shouldneveraƩemptanyacƟonthattheyarenotqualifiedtoperf orm.
WARNING