Genisys Dock Leveler Owners Manual
16 Pub. No. 1185-R1 - August 2004
MECHANICAL LEVELER TROUBLESHOOTING
Problem Probable Cause Solution
1. Lip will not extend a. Snubber chain assembly is dis- a.Replace or reconnect chain
connected or broken. assembly.
b. Lip assist spring out of adjust- b.Adjust lip assist spring. See
ment or broken. adjustment procedures or replace.
c. Platform did not raise fully. c. Adjust main springs. See
adjustment procedures or replace
damaged springs.
d. Debris d.See maintenance procedures.
2. Lip is partially extended. a. Platform did not raise fully. a.Adjust main springs. See
adjustment procedures or replace
damaged springs. Consult local
representative or Rite-Hite.
b. Lip assist spring out of b.Adjust lip assist spring. See
adjustment. adjustment procedures.
c. Debris c. See maintenance procedures.
3. Lip remains fully extended (after a. Lip assist spring out of a.Reduce lip assist spring. See
serving trailer). adjustment. adjustment procedures.
b. Lip assist rod binding. b.Check for obstruction.
c. Debris c. See maintenance procedures.
4. Platform does not raise when ramp a. Broken or unhooked ramp a.Repair or replace. Consult Local
control release chain (rear release control release chain. representative or Rite-Hite.
ring) is pulled and held. b. Debris b.See maintenance procedures.
c. Main springs broken or out of c.Adjust main springs. See
adjustment. adjustment procedures or replace
damaged springs. Consult local
representative or Rite-Hite.
5. Leveler is hard to walk down. a. Excessive main spring tension. a.Adjust main springs. See adjustment
procedures.
b. Pit wall interference. b.Check for equal clearance, remove
debris. See maintenance procedures.
6. Ramp control release chain is hard a. Bent ratchet bar. a.Repair or Replace if necessary.
to pull. (rear release chain) b. Release crank binding. b.Check for proper chain routing,
remove debris, lubricate.
See maintenance procedures.
7. Leveler will not go below dock. a. Endload leg assembly will not a.Repair or replace damaged linkage.
retract.
b. Pit wall interference. b.See Item #5.