Troubleshooting
Backing Module BK-7m
r
85
17. Troubleshooting
Symptom Action Page
Power does not turn on. Is the included AC adaptor/power cord correctly connected to an
AC outlet and to the BK-7m?
Do not use any AC adaptor or power cord other than the ones
included. Doing so will cause malfunctions.
15
No sound from the BK-7m. Did you connect the BK-7m to an external amplifier or mixing
console? And did you switch it on?
15
Could the [VOLUME] knob be turned down? Select a higher set-
ting.
—
Are the MIDI and audio connections correct?
Please check the audio and MIDI connection
15, 16
Can you hear sound through headphones?
If you can hear sound through headphones, it may be that the
connection cables are broken, or that your amp or speaker has
malfunctioned. Check the cables and your equipment once again.
—
Perhaps, the external MIDI controller transmits on a different MIDI
channel than the one the BK-7m expects. Start the wizard.
22
Could the part volume settings have been minimized?
Check the “Volume” setting of each part.
51, 59
Could a MIDI message received from an external MIDI device (vol-
ume message or exclusive message) have lowered the volume?
69
The volume level of the instrument is too low
when it is connected to an amplifier.
Could you be using a connection cable that contains a resistor?
Use a connection cable that doesn’t contain a resistor.
—
The real-time parts (MBS, LWR, UP2, UP1) don’t
receive MIDI messages.
Are the MIDI connections correct? Please check the MIDI connec-
tion
16
Does the button of the desired real-time part light. If not, switch it
on.
—
The real-time parts may be receiving on a MIDI channel on which
the MIDI controller doesn’t transmit. Correct the MIDI controller’s
transmit channel or use the BK-7m’s wizard.
22
The pitch of the selected Style/Song is incorrect. Is the “Tuning” setting appropriate?
Did you transpose the Style /Song? Also check the “Style Scale
Tune” and “Rx Shift” parameters.
62
—
Can’t hear the vocal of an audio file (mp3 or WAV).
Can’t hear the melody of SMF files.
If the [TRACK MUTE] (CENTER CANCEL) button is lit, the vocal
sound will be attenuated.
If the [TRACK MUTE] button is lit, the melody of the MIDI files will
be muted. Switch it off.
38
A “buzz” is heard from the external amplifier Is the external amplifier or other device used with the BK-7m con-
nected to a different AC power outlet?
Connect the amplifier or other device to the same AC outlet as the
BK-7m.
—
The pitch of the selected song is incorrect. Is the “Tuning” setting appropriate?
Did you transpose the song?
62
37
Can’t play an audio/mp3-format song Is the song in a format that the BK-7m is able to read? 35
BK-7m_UK.book Page 85 Tuesday, January 4, 2011 9:25 AM
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