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MX3+ v1.06 EN
© 2018 SafeLine and all the SafeLine products and accessories are copyrighted by law.
Service
Emergency
button N/O
Emergency
button N/C
The telephone beeps every 5 seconds
This is to notify the passengers of the ongoing
call (anti eaves dropping).
The unit makes an alarm call when powered up
• Improper type of emergency button selected.
Change from N/C to N/O or from N/O to N/C.
• Emergency button is stuck.
No sound transmitted from the lift car to the
call receiver
Press “0” to get an outside line. Make a call. If the
sound transmission is OK in both directions, check
if your emergency operator supports the chosen
alarm type. If no protocol is used, change the call
type to “VOICE”. If no sound is transmitted from
the lift car, check the microphone.
Poor/distorted sound quality
Volume might be set too loud! Lower the volume
and check again.
Interfering noise when the call is connected
The problem might be due to induction in the
phone cable. According to the phone companies’
regulations, the phone line must be installed in a
separate cable.
GSM noise
Change the antenna position when a call is
connected until you find the optimal antenna
position. Do not install the antenna near the unit
or close to the cabelling.
Can not dial out
• Broken line connection (LED not blinking
green).
• No money on refill SIM-card, verify the
SIM-card by inserting it into a normal mobile
phone.
No voice switching
• The volume is set too high.
• The problem might be due to induction in the
phone cable.
The unit can not make an alarm call
At least one phone number (and one ID code if
using data identification) must be configured to
enable making a call from the unit. Refer to the
parameter list (*11*).
TROUBLESHOOTING
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