Sam4s HCUBE-102S User Manual

HCUBE-102S User Manual
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6 TROUBLESHOOTING
Your printer is very reliable, but occasionally problems may occur. This chapter provides
information on some common problems you may encounter and how to solve them. If you
encounter problems that you can not resolve, contact your dealer for assistance.
6.1 Printer Not Working
Problem Description
Probable Reason
Solution
LED is not on, printer is not working
Printer has no power
Connect to the power supply
Printer is not on
Turn on the printer
Circuit board is broken
Contact with the dealer
6.2 LED Indicator and Beeper Alarm
Problem Description
Probable Reason
Solution
Error LED and paper LED are
always on and beeper alarms
Printer cover is open
Close the printer cover
Paper end
Reload the roll paper
Error LED blinks and beeper
alarms
Thermal print head is
overheated
Turn the printer off and resume
when it cools
Over-voltage
Print with specified voltage
Low-voltage
Print with specified voltage
Cutter jam
Restart the printer. ( Or refer to 6.5 )

Sam4s HCUBE-102S Specifications

General

Brand	Sam4s
Model	HCUBE-102S
Category	Printer
Language	English