Sam4s HCUBE-102S User Manual

HCUBE-102S User Manual
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6.3 Troubles Occur During Printing
Problem Description
Probable Reason
Solution
Blurred printing or spot
Incorrect roll paper loading
Check if the roll paper is loaded.
Unqualified roll paper
Use recommended thermal roll paper.
Dirty thermal head or print
roller
Clean the thermal head or print roller.
Low print density
Increase the print density level.
Paper is not feeding
normally
Paper is jammed
Open the printer cover, and check the
paper path and remove jammed paper.
Vertical print words are
missing
Dirty thermal head or print
roller
Clean the thermal head or print roller.
Thermal head is damaged
Contact with your dealer for assistance.
6.4 Problems Emerge During the Paper Cutting
Problem
Description
Probable Reason
Solution
Cutter jam, the
movable cutter
cannot go back
Cutter abrasion,
insufficient cutting
Replace the cutter.
Worm gear and worm
wheel abrasion
Replace the worm gear and worm wheel.
Motor is burnt
Replace the motor.
Paper scraps
Clean the paper scraps on the transmission system.
Insufficient cutting
Cutter edge abrasion,
paper is too thick
Replace the cutter.
Paper jam
Thermal printer head
is over heated
Reduce the density of printing.
Driving too fast
Reduce the printer speed to the limit of thermal
printer head.
Wrong paper feeding
position
Put the paper parallel with the paper mount and
insert into the space between platen roller and the
thermal printer head.
Note: About the density setting, pls refer to Utility Tool for POS Instruction at chapter 8.

Sam4s HCUBE-102S Specifications

General

Brand	Sam4s
Model	HCUBE-102S
Category	Printer
Language	English