5.1 USB................................................................................................................................... 23
5.2 Cash Drawer Interface
...................................................................................................... 23
5.3 Power Port Connector...................................................................................................... 24
5.4 Serial Interface ................................................................................................................. 24
5.
4 RJ45 COM ........................................................................................................................25
6 TROUBLESHOOTING.................................................................................................................... 26
6.1 Printer Not Working......................................................................................................... 26
6.2 LED Indicator and Beeper Alarm
...................................................................................... 26
6.3 Troubles Occur During Printing........................................................................................ 27
6.4 Problems Emerge During the Paper Cutting.................................................................... 27
6.5 Troubleshooting for Cutter Jam
....................................................................................... 28
7 PRINTER CLEANING AND MAINTENANCE................................................................................... 29
7.1 Cleaning Head...................................................................................................................29
7.2 Cleaning Sensors, Roller and/or Paper Path
.....................................................................29
8. UTILITY TOOL FOR POS INSTRUCTION........................................................................................ 30
8.1 Utility Tool Installation......................................................................................................31
8.2 Using Utility Tool
...............................................................................................................34
8.2.1 Add/Modify/Delete/Connect Printer.................................................................... 34
8.2.1.1 Add printer................................................................................................. 34
8.2.1.2 Modify printer
............................................................................................ 35
8.2.1.3 Delete printer............................................................................................. 37
8.2.1.4 Connection Test.......................................................................................... 38
8.2.2 Functions
............................................................................................................... 40
8.2.2.1 Printer Test................................................................................................. 40
8.2.2.2 Command Test............................................................................................44
8.2.2.3 Manage Images
.......................................................................................... 47
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