EB 8039 EN 15-3
Annex
15.3 After-sales service
Contactourafter-salesserviceforsupport
concerning service or repair work or when
malfunctions or defects arise.
E-mail address
You can reach our after-sales service at
aftersalesservice@samsongroup.com.
AddressesofSAMSONAGanditssubsid-
iaries
TheaddressesofSAMSONAG,itssubsid-
iaries, representatives and service facilities
worldwide can be found on our website
(www.samsongroup.com) or in all SAMSON
product catalogs.
Requiredspecications
Please submit the following details:
− Order number and position number in
the order
− Type,modelnumber,valvesizeand
valve version
− Pressure and temperature of the process
medium
− Flow rate in m³/h
− Directionofow
− Bench range of the actuator (e.g. 0.2 to
1bar)
− Is a strainer installed?
− Installation drawing
15.4 Information on the UK
sales region
The following information corresponds to the
2016 Regulations No. 1105 Pressure Equip-
ment (Safety) Regulations 2016, STATUTORY
INSTRUMENTS,2016No.1105(UKCA
marking). It does not apply to Northern Ire-
land.
Importer
SAMSONControlsLtd
Perrywood Business Park
Honeycrock Lane
Redhill,SurreyRH15JQ
Phone:+441737766391
E-mail: sales-uk@samsongroup.com
Website: uk.samsongroup.com