Samsung GT-S8500 - Calls Are Being Dropped

Troubleshooting
144
you may lose your connection to the network. Move to
another area and try again.
Outgoing calls are not connected
• Ensure that you have pressed the Dial key.
• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone
number you are dialling.
Incoming calls are not connected
• Ensure that your device is turned on.
• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the
incoming phone number.
The touch screen responds slowly or
improperly
If the touch screen is not responding properly, try the
following:
• Remove any protective covers from the touch screen.
Protective covers may prevent the device from
recognizing your inputs and are not recommended for
touch screen devices.
• Ensure that your hands are clean and dry when tapping
the touch screen and tap the icons with your ngertip.
• Restart your device to clear any temporary software
bugs.
• Ensure that your device software is upgraded to the
latest version.
• If the touch screen is scratched or damaged, take it to
your local Samsung Service Centre.
Calls are being dropped
When you are in areas with weak signals or poor reception,
S8500_UM_Open.indb 144 9/10/2010 11:47:38 AM