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Samsung iDCS 16 - Call Processing; Holding Calls; Consultation Hold

Samsung iDCS 16
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10
SYSTEM ADMINISTRATOR
PROGRAMMING
CUSTOMER LEVEL ACCESS
Before any customer programs can be accessed, you must first open sys-
tem programming using the passcode you have been assigned. You must
use a display keyset. Should it become necessary to change this passcode,
see your service company.
While on-hook, press Transfer and then dial 200.
Your display shows [ENABLE CUS. PROG. PASSCODE].
Dial the four digit passcode.
The display shows [ENABLE CUS. PROG. - DISABLE].
Dial 1 to enable.
The display shows [ENABLE CUS. PROG - ENABLE].
Press Transfer. The keyset returns to its idle condition.
Press Transfer and then dial the three digit program code you want to
access. Follow the instructions for that program.
NOTE: You must begin programming within 30 seconds. Once you are in
programming, any delay of more than 30 seconds between key strokes will
cause the system to automatically close programming.
iDCS_16sys_adm.qxd 12/14/2004 4:27 PM Page 15
11
SET DATE AND TIME DISPLAY
Should it ever become necessary to correct the date and time displayed on
all of the keysets, do so as soon as you notice that they are incorrect. Auto-
matic Operating Mode will not work correctly and SMDR records will be of
no value when the date and time are not correct.
The display format is the following:
W (Day of the week): Enter 0 for Sunday and 6 for Saturday.
MM (Month): Enter 01 for January and 12 for December.
DD (Day of the month): Enter a number in the range of 0131.
YY (Year): Enter the last two digits of the year.
HH (Hours): Use the 24 hour clock and enter a number in the range of
0024.
MM (Minutes): Enter a number in the range of 0059.
Failure to enter the time using the 24 hour clock will cause the date to
change at 12:00 P.M. Open customer programming and follow the instruc-
tions below.
ACTION DISPLAY
1. Press Transfer and then dial 505 OLD:1060198:1220
Display shows NEW:WMMDDYY:HHMM
2. Enter the new time and date using OLD:1060198:1220
the above format NEW:2070798:1545
3. Verify the time and date and reenter OLD:2070798:1545
them if necessary NEW:WMMDDYY:HHMM
4. Press the right soft key to return to step 2
OR Transfer to store and exit
programming OR press Speaker to store
and advance to the next program
If you have entered invalid data, you will receive an [ INVALID ENTRY ] mes-
sage for three seconds. Reenter the correct date and time. If the information
you entered is incorrect, repeat the procedure.
iDCS_16sys_adm.qxd 12/14/2004 4:27 PM Page 16

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