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Troubleshooting and information code
Troubleshooting and information code
Troubleshooting
Problem Cause Action
General
The buttons cannot
Foreign matter may be
Remove the foreign matter and
For touch models: Moisture
Wipe the moisture from the
The time is not
The Eco (power-saving)
The microwave oven
The door open safety
mechanisms are covered in
Remove the foreign matter and
The microwave
oven stops while in
The user has opened the
After turning over the food, press
the Start/+30s button again to
The power turns off
The microwave oven
has been cooking for an
After cooking for an extended
period of time, let the microwave
The cooling fan is not
Listen for the sound of the cooling
Trying to operate the
microwave oven without
ventilation space for the
There are intake/exhaust outlets
on the front and rear of the
Several power plugs are
being used in the same
Designate only one socket to be
Problem Cause Action
There is a popping
sound during
operation, and the
microwave oven
Cooking sealed food or using
a container with a lid may
Do not use sealed containers as
they may burst during cooking due
The microwave oven
exterior is too hot
ventilation space for the
There are intake/exhaust outlets
on the front and rear of the
Objects are on top of the
Remove all objects on the top of
The door cannot be
Food residue is stuck
between the door and
Clean the microwave oven and
Heating including the
Warm function does
The microwave oven may
not work, too much food is
being cooked, or improper
Put one cup of water in a
microwave-safe container and run
the microwave for 1 - 2 minutes to
Reduce the amount of food and start
The thaw function
Too much food is being
Reduce the amount of food and
The interior light is
dim or does not turn
The door has been left open
The interior light may
automatically turn off when the
and reopen the door or press the
Stop/Eco
The interior light is covered
Clean the inside of the microwave
A beeping sound
occurs during
If the Auto Cook function
is being used, this beeping
sound means it's time to
turn over the food during
After turning over the food, press
the Start/+30s button again to
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