Samsung MultiXpress K7 Series - Page 406

4.Troubleshooting
►ErrorCode
S3–3121
►Errormessage
Scannerislocked.
►Symptom
Scannermoduledoesnotmove.
►Troubleshootingmethod
NOTE
Toseethetroubleshootingvideoforthiserror,clickthroughtothelinkbelow.
(http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_S3-3121.html)
1)Turnoffthemachinethenon.Checkifthescannermoduleworksnormally.
2)Iftheinitialoperationdoesnotoccurrednormally,turnthemachineoff.
3)Removethescanglass.
4)Checkifthehomepositionsensorcableisconnectedcorrectly.
5)Removethescanrearcover.Checkifallcablesonscanjointboardareconnectedcorrectly.
6)IftheconnectionisOK,replacethescanjointboard.
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