Samsung MultiXpress M5370 Series User Manual

MonoLaserMFP
MultiXpressM5370/M4370
series/M536xseries
SL-M5370LX,SL-M4370LX,
SL-M5360RX
(Ver.1.12)
SERVICE
MANUAL
MonoLaserMFP
Contents
1.Precautions
2.ProductSpecicationsandDescription
3.DisassemblyandReassembly
4.Troubleshooting
5.SystemDiagram
6.ReferenceInformation
RefertotheservicemanualintheGSPN(seetherearcover)formoreinformation.

Samsung MultiXpress M5370 Series Specifications

General

Print Technology	Laser
Functionality	Print, Copy, Scan, Fax
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	50, 000 pages
Copy Resolution	600 x 600 dpi
Scan Resolution	600 x 600 dpi
Fax Transmission Speed	33.6 kbps
Connectivity	USB, Ethernet, Wi-Fi
Supported Media Sizes	A4, Letter, Legal
Duplex Printing	Standard
Operating System Compatibility	Windows, Linux, Mac

Summary

1. Precautions

1.1. Safety warning

Guidelines for safe operation and maintenance by trained technicians.

1.2. Caution for safety

Precautions related to toxic materials, electric shock, and fire hazards.

1.3. ESD precautions

Techniques to prevent damage to components from static electricity.

1.4. Caution for Data Loss

Guidance to prevent customer data loss during service.

2. Product Specifications and Description

2.1. Product Overview

Overview of product features including printing speed, processor, memory, and UI.

2.2. Specifications

Detailed technical specifications of the printer models.

2.3. System Configuration

Diagrams showing the physical configuration and components of the system.

2.4. Feeding System

Description of how the printer feeds paper from various trays.

2.5. Image Creation

Explanation of the printing process from toner to image transfer.

2.6. Fuser unit

Details about the fuser unit structure and its image fusing process.

2.7. Laser Scanning Unit (LSU)

Overview of the LSU's components and optical path for scanning.

2.8. Drive System

Explanation of the various drive motors and their functions.

2.9. Scanner System

Description of the scanner system's construction and components.

2.10. Dual Scan Document Feeder(DSDF)

Overview of the DSDF unit's parts and functions for scanning documents.

2.11. Reverse Automatic Document Feeder(RADF)

Overview of the RADF unit's parts and functions for scanning documents.

2.12. Hardware Configuration

Details of the printer's electrical circuit system and board configurations.

3. Disassembly and Reassembly

3.1. Precautions when replacing parts

Safety and handling precautions before and during part replacement.

3.2. Maintenance

Procedures for machine cleaning and routine maintenance tasks.

3.3. Replacing the main SVC part

Step-by-step instructions for replacing major service parts of the printer.

4. Troubleshooting

4.1. Control panel

Overview of the control panel, display screen, and buttons for operation.

4.2. Understanding the LEDs

Explanation of the status and power LED indicators and their meanings.

4.3. Updating Firmware

Instructions for updating the printer's firmware via control panel or network.

4.4. JAM removal

Procedures for clearing original and paper jams from various locations.

4.5. Service Mode

Accessing and navigating the service mode for diagnostics and maintenance.

4.6. Error Code and Troubleshooting

List of error codes and their corresponding troubleshooting steps.

4.7. Image quality problem

Common image quality issues and their probable causes and solutions.

4.8. Other problems

Troubleshooting for other issues like UI touch malfunction and paper detection errors.

5. System Diagram

6. Reference Information

6.1. Tools for Troubleshooting

List of recommended tools for safe and effective troubleshooting.

6.2. Glossary

Definitions of common terminologies used in the manual.

6.3. The Sample Pattern for the Test

Description of the sample pattern used for testing toner cartridge and speed.

6.4. Model Name and Code

Information on the sub brand names and model code structure.

6.5. Document Revision List

History of revisions and updates made to the service manual.