Samsung MultiXpress M537x series - Page 242

Understanding display messages
242
9. Troubleshooting
Motor Failure: [error
number]. Turn off then
on. Call for service if the
problem persists
There is a problem in
the motor system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
MSOK Failure: [error
number]. Call for service
and Change MSOK
There is a problem in
the engine system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
MSOK Failure: [error
number]. Call for service
There is a problem in
the engine system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Network cable is
disconnected. Check it
The machine is not
connected with a
network cable.
Connect the machine to
the network with a
network cable.
Original paper jam in the
exit area of scanner
The originals are
jammed in Dual scan
document feeder.
Clear the jam (see
"Original paper jam in exit
area of scanner" on page
213).
Original paper jam inside
the scanner
The originals are
jammed in Dual scan
document feeder.
Clear the jam (see
"Original paper jam inside
of scanner" on page 207 or
"Original paper jam in
front of scanner duplex
path" on page 211).
Message Meaning Suggested solutions
Paper in all output bins is
full. Remove printed
paper
The output tray is full. Remove papers from the
output tray, the machine
resumes printing.
Paper in mailbox bin
[number] is full. Remove
printed paper
The mailbox bin is full. Remove papers from the
mailbox bin.
Paper in output bin is full.
Remove printed paper
The output tray is full. Remove papers from the
output tray, the machine
resumes printing.
Paper is empty in HCF
[number]. Load paper
There is no paper in the
HCF.
Load paper in the HCF.
Paper is empty in tray
[number]. Load paper
There is no paper in the
tray.
Load paper in the tray.
Paper is low in HCF
[number]. Load paper
Running out of paper
in the HCF.
Load paper in the HCF.
Paper is low in Tray
[number]. Load paper
Running out of paper
in the tray.
Load paper in the tray.
Paper jam in front of
finisher: [error number]
Paper has jammed
during finishing.
Clear the jam (see "Paper
jam front of 2 Bin Finisher"
on page 234).
Message Meaning Suggested solutions