4.Troubleshooting
►ErrorCode
C2–1710/C2–1711/C2–1712
►Errormessage
Error:#C2-1710/TonerCartFailure:#C2-1710.Callforservice
Error:#C2-1711/TonerCartFailure:#C2-1711.Callforservice
Error:#C2-1712/TonerCartFailure:#C2-1712.Callforservice
►Symptom
ThedataofCRUMisnotdetected./CRUMisdefective.
►Troubleshootingmethod
1)Openthefrontcover.Checkifthetonercartridgeisinstalled.
2)Removeandreinstallthetonercartridge.
3)Checkifthecontactterminaliscontaminatedorbroken.Cleanthecontactterminal.
4)CheckiftheCRUMharnessisconnectedcorrectly.Reconnectit.
5)Iftheharnessisdefective,replaceit.
6)Iftheproblempersists,replacethetonercartridgewithnewone.
►ErrorCode
C6–1110
►Errormessage
Preparefuserunit/Preparenewfuserunit
►Symptom
Fuserunitlifewillbeexpiredsoon.
►Troubleshootingmethod
1)Preparenewfuserunit.
►ErrorCode
C6–1120
►Errormessage
ReplaceFuserunit/Replacewithnewfuserunit
►Symptom
Fuserunitisattheendofitslife.
►Troubleshootingmethod
1)Turnthemachineoff.
2)Openandremovetherearcover.
3)Removethefuserunitandreplaceitwithnewone.
4)Closetherearcover.
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