Why does the recording screen slow down on my Samsung SRN-473S DVR?
If the recording screen slows down on your Samsung DVR, check if the recording specifications for each HDD condition (refer to the recording setting in the menu) are appropriate for the actual recording setting. If the data processing rate exceeds the play performance (refer to the product specifications in the menu), only the main video frames will play.
What to do if some channels on my Samsung SRN-473S DVR show a black screen?
If your Samsung DVR displays a black screen on some channels despite receiving video sources, start by checking if the camera is properly supplied with power. Then, verify the video output by connecting to the camera's web viewer. Also, ensure the network port is correctly connected and the network settings are properly configured. As a last resort, try changing the hub to one that supports Gigabit.
Why is my Samsung DVR not recording when I press the REC button?
If your Samsung DVR isn't recording when you press the REC button, first check if there is available recording space on the HDD. Next, go to the menu and ensure that the recording mode is turned ON. Also, verify that the number of general recordings is not turned OFF in the menu.
Why does my Samsung SRN-473S DVR screen display the logo image repeatedly?
If your Samsung DVR displays the logo image repeatedly, it may indicate a problem with the main board or corrupted software. Contact the nearest service center for more information.
What to do if no video is played on the connected monitor with my Samsung SRN-473S?
If you are unable to view video on the connected monitor with your Samsung DVR, first check if the necessary cables are properly connected to the monitor. If the screen remains blank, use the remote control and press the [STOP (@)] ? [ZOOM] ? [STOP (@)] ? [ZOOM] ? [MENU] buttons to launch the basic resolution information window, where you can set the desired resolution. If the screen is still not displayed, wait until the basic resolution window appears, then try switching to another resolution before setting the final output resolution. Also, verify that the monitor resolution is supported by the NVR output (HDMI or VGA).
Why is recording not performed in accordance with the settings on my Samsung SRN-473S?
If recording is not being performed in accordance with the settings on your Samsung DVR, and the recording status shows that the input data is exceeded, navigate to Menu – Recording – Recording Setting, and increase the max data capacity to a value greater than the input data.
Why is my external storage device not recognized on my Samsung SRN-473S?
If you've connected an external storage device (USB Memory, USB HDD) to your Samsung NVR and it's not being recognized, consult the compatibility list of external storage devices to ensure the connected device is supported by the NVR. Contact the retailer where you purchased the NVR for the compatibility list.
Why does the frame rate of the actual recording not match that of configured to the camera on my Samsung DVR?
If the frame rate of the actual recording on your Samsung DVR does not match the configured frame rate of the camera, it may be because multiple profiles were applied to one camera for video transmission, causing the camera to service the video stream at a lower frame rate than specified. Configure your camera to use one profile for data streaming if possible. For example, set the same profile for recording and network profiles to ensure the specified frame rate is used for recording. Note that the allowed limit bitrate for recording / recording settings should be set to be bigger values than that of camera's feed.
How to fix the screen that does not switch automatically in the web viewer of my Samsung SRN-473S?
If the screen does not switch automatically in the web viewer of your Samsung DVR, you need to select the desired layout for sequence operation in the automatic switching menu.
Why won't the cursor move to the Start button on my Samsung SRN-473S calendar search?
If the cursor won't move to the Start button when starting a calendar search on your Samsung DVR, ensure that both the channel and the date you want to play are marked with the V symbol. Both must be checked before you can use the Start button.
General| PTZ control | Yes |
|---|---|
| Playback modes | Forward, Play, Reverse, Speed Adjust |
| Languages support | Multi |
| Maximum frame rate | 120 fps |
| Maximum resolution | - pixels |
| Video input channels | 4 channels |
| Video formats supported | H.264, M-JPEG |
| Resolution at capture speed | 1280x720@120fps |
| USB 2.0 ports quantity | 2 |
| Ethernet LAN data rates | 10, 100 Mbit/s |
| VGA (D-Sub) output ports | 1 |
| Ethernet LAN (RJ-45) ports | 5 |
| Supported network protocols | TCP/IP, UDP/IP, RTP (UDP), RTP (TCP), RTSP, NTP, HTTP, DHCP (Server, Client), PPPoE, SMTP, ICMP, IGMP, ARP, DNS, DDNS, uPnP, HTTPS, SNMP, ONVIF (Profile-S) |
| HDD interface | Serial ATA |
| Maximum storage capacity | 4 TB |
| Total installed storage capacity | 1000 GB |
| Product color | Black, Metallic |
| Mac operating systems supported | Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks |
| Mobile operating systems supported | Android, iOS |
| Windows operating systems supported | Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64 |
| Output current | 1.67 A |
| Output voltage | 54 V |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 20 - 85 % |
Weight and Dimensions| Depth | 159.9 mm |
|---|---|
| Width | 360 mm |
| Height | 44 mm |
| Weight | 1600 g |
Read and follow all safety instructions carefully before using the unit.
Information about FCC rules and compliance for the device.
Provides operational information, component descriptions, and setup details.
Highlights critical safety information regarding battery replacement.
Provides important operational advice for power connection and battery handling.
Details the guaranteed operating temperature range for the product and HDD.
Provides guidance on setting initial admin ID, passwords, and network security.
Lists the product's recording, playback, and remote monitoring capabilities.
Lists the items included in the product package.
Explains how to use the numeric buttons for channel selection.
Describes how to match the remote control ID with the NVR's ID for proper operation.
Details environmental requirements for product installation and rack mounting.
Provides instructions for installing the bracket-rack and cautions for rack mounting.
Lists important precautions to follow when installing an HDD.
Step-by-step guide on how to install an HDD in the SRN-473S model.
Illustrates how to connect external devices such as monitors using HDMI, VGA, and Audio outputs.
Explains how to connect USB devices like memory drives and mice to the NVR.
Details how to connect alarm input and output devices to the NVR.
Provides network connection diagrams via Ethernet and router.
Explains how to connect to the internet using PPPoE.
Details how to connect network cameras using Plug and Play (PnP) mode.
Explains how to connect network cameras using manual mode.
Guides on how to start the NVR system and what to expect during initialization.
Step-by-step guide for the initial system setup wizard, including language, ID/PW, and network.
Details the procedure for safely shutting down the NVR system.
Explains how to log in to access NVR menus and user privileges.
Explains the icons and status indicators displayed on the live screen.
Details the meaning and function of various icons on the live screen.
Provides information on common error icons like NO HDD or Fan errors.
Describes how to access the live screen menu via remote control or mouse.
Explains the options available in the single mode menu, such as Full Screen and PTZ Control.
Details the context menu options available in live split mode.
Explains how to access and use the launcher menu for quick access to functions.
Describes different screen modes (single, split, auto sequence) for displaying live video.
Explains how to change screen modes using the launcher or remote control.
Details how to manually switch between different split screen modes.
How to display a specific channel in a desired area of a split screen.
Explains how to switch from split screen to a single screen view.
How to check the connection status of cameras connected to each channel.
Displays status and transfer information of connected cameras.
Shows camera profile, frame rates, input/limit/recording bps.
Explains how to use the magnify function to enlarge areas in live single mode.
Displays the power consumption status of each PoE port.
Allows setting custom layouts for monitoring channels in live view.
Guides on creating new layouts, selecting channels, split modes, and saving.
How to turn the audio on or off for selected channels in live mode.
Explains how to pause and resume the live video image temporarily.
Displays channels synchronized with specific events like sensor or video loss.
Allows changing the screen ratio for all channels or individual channels.
Explains how to display text output on the live screen when a text device is set.
Details how to configure PTZ camera settings and operations.
Explains how to perform Pan, Tilt, and Zoom operations using the PTZ camera.
Describes how to set and manage up to 255 preset positions for a PTZ camera.
Explains how to access the search menu and perform searches by various criteria.
Details how to search for recorded data by specific date and time.
Explains how to select the search date using the calendar.
Allows searching for events by channel and playing the event footage.
Details how to search POS data by text, event keywords, and conditions.
Details how to select data items and play them, including playback controls.
Describes the function of each button used for playback control.
Defines WebViewer as software for remote NVR access, monitoring, and PTZ control.
Lists key features of the Web Viewer, including remote connection and PTZ control.
Specifies the minimum hardware and OS requirements for running the Web Viewer.
Details the layout and components of the Live Viewer screen.
Explains the system status icons displayed on the live viewer screen.
Details the meaning of system operation icons like fan status, HDD status, and network overload.
Instructions on how to capture the current screen image and save it.
Explains how to print the current camera's video image using a connected PC printer.
Guides on adding, changing, and saving custom layouts for the live viewer.
Explains how to change the screen layout using the split mode selection button.
How to set up and perform automatic screen switching between registered layouts.
Initiates the screen switching mode and runs a sequence.
Describes the auto sequence function for switching screens based on set intervals.
Checks text data transmitted from POS systems connected to the NVR.
Explains how to control PTZ functions like direction, zoom, and presets.
Guides on how to set and name preset positions for PTZ cameras.
Explains how to select and activate a preset position for PTZ camera framing.
Details the layout and components of the Search Viewer interface.
Allows searching recorded data by setting date and time.
Explains how to select the search date using the calendar.
Guides on adjusting playback time points and zooming the timeline.
Shows the results for each recording section.
Details how to search POS data by text, event keywords, and conditions.
Details the structure of the settings screen, including menu selection and detail configuration.
Allows configuration of NVR system settings like date, time, language, and holidays.
Covers setting date, time, time synchronization, DST, language, and holidays.
Covers managing admin and user accounts, and setting user permissions.
Provides access to system information, settings backup/restore, and log information.
View current system information, software version, and MAC address.
Lists recorded events such as sensor events, camera events, or image losses.
Allows inquiry about users who performed backups, times, channels, and file types.
Allows checking connected devices and configuring necessary settings.
Enables adding and configuring network cameras for each channel.
Allows configuring video settings for each individual camera channel.
Provides information on storage devices, including capacity, usage, and status.
Configures alarm outputs for HDD defects, including inspection and replacement.
Enables configuration of monitoring screen settings and output system.
Allows setting device values and keywords for displaying text events.
Enables setting total amount conditions and keywords for text device events.
Covers recording schedules and detailed record setup for NVR.
Allows setting the recording profile for network cameras.
Allows setting HDD repetitive recording types (overwrite/stop) and auto delete.
Covers sensor detection, camera events, and video loss detection setup.
Schedules alarm output based on day of week and time.
Covers network interface settings and port configurations.
Covers DDNS settings, host name, user name, password, and quick connect status.
Explains DDNS system and router settings, and UPnP setup.
Allows preparing a list of IP addresses to allow or block access.
Enables selection of security connection systems and installation of public certificates.
Allows selection of 802.1x protocol and corresponding certificate installation.
Configures profiles for transferring live video of each channel over the network.
Allows sending emails for events or at specific time intervals.
Configures the SMTP mail server, port, authentication, and sender details.
Sets event intervals and specifies which events trigger email notifications.
Allows creating user groups and adding recipients for email notifications.
Enables remote monitoring of network devices using SNMP protocol.
Allows setting up the internal DHCP server and assigning IP addresses to network cameras.
Explains the function of setting icons for querying text devices and displaying user IDs.
Allows playing backup files in SEC format and provides system requirements.
Describes the functions of various playback controls and display options.
Provides detailed specifications for SRN-473S, SRN-873S, and SRN-1673S models.
Provides dimensional overview and diagrams for the SRN-473S model.
Provides dimensional overview and diagrams for the SRN-873S model.
Provides dimensional overview and diagrams for the SRN-1673S model.
Explains how to reset the system to factory default settings.
Provides solutions for common problems encountered with the system.
Lists the open source licenses used in the product.
Provides instructions for proper disposal of the product and accessories.
Details proper disposal methods for batteries according to EU regulations.
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