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Denise WatsonSep 4, 2025
Why is PTZ control not working in my Samsung SRN-470D live viewer?
- CchristensenjoannaSep 4, 2025
Check if the registered camera supports the PTZ function.
Why is PTZ control not working in my Samsung SRN-470D live viewer?
Check if the registered camera supports the PTZ function.
What to do if ESC key doesn't exit full screen on Samsung SRN-470D DVR WebViewer?
Press the ALT+TAB keys to select ‘ACTIVE MOVIE’ and press the ESC key again.
Why is my Samsung SRN-470D DVR not recognizing the external eSATA HDD?
See the compatibility list of external storage devices to check if the connected device is supported by the NVR.
Why doesn't my Samsung DVR recognize the additional HDD I installed?
See the compatibility list to check if the additional HDD is supported by the NVR.
Why is the time bar missing in Samsung DVR search mode?
Switch to normal mode or use the left or right button to navigate through the time bar.
Why can't I move the cursor to the Start button in Samsung DVR calendar search?
Check if the channel and the date that you want to play are marked with the V symbol.
Why doesn't the channel button work on the Live screen of my Samsung SRN-470D?
Press the [ALARM] button to exit the screen and then select a channel.
Why aren't all my external HDDs recognized by my Samsung DVR?
Try again in a minute. If the problem persists and not all of the external HDDs are recognized, that is highly likely to an error of the external HDD it self.
How to adjust brightness on Samsung SRN-470D DVR Live screen?
Check the video settings of the registered camera.
What to do if my Samsung DVR system does not turn on?
If your Samsung DVR system isn't turning on, start by checking if the power supply is properly connected. Next, verify the input voltage from the power source. If it still doesn't work, check the power supplier and replace it if needed. Also, ensure all internal cables are properly connected.
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