Why does the recording screen slow down on my Samsung SRN-873S?
If the recording screen slows down on your Samsung DVR, check if the recording specifications for each HDD condition (refer to the recording setting in the menu) are appropriate for the actual recording setting. If the data processing rate exceeds the play performance (refer to the product specifications in the menu), only the main video frames will play.
What to do if some channels on my Samsung DVR show a black screen?
If your Samsung DVR displays a black screen on some channels despite receiving video sources, start by checking if the camera is properly supplied with power. Then, verify the video output by connecting to the camera's web viewer. Also, ensure the network port is correctly connected and the network settings are properly configured. As a last resort, try changing the hub to one that supports Gigabit.
Why is my Samsung SRN-873S not recording when I press the REC button?
If your Samsung DVR isn't recording when you press the REC button, first check if there is available recording space on the HDD. Next, go to the menu and ensure that the recording mode is turned ON. Also, verify that the number of general recordings is not turned OFF in the menu.
Why does my Samsung SRN-873S screen display the logo image repeatedly?
If your Samsung DVR displays the logo image repeatedly, it may indicate a problem with the main board or corrupted software. Contact the nearest service center for more information.
What to do if no video is played on the connected monitor with my Samsung DVR?
If you are unable to view video on the connected monitor with your Samsung DVR, first check if the necessary cables are properly connected to the monitor. If the screen remains blank, use the remote control and press the [STOP (@)] ? [ZOOM] ? [STOP (@)] ? [ZOOM] ? [MENU] buttons to launch the basic resolution information window, where you can set the desired resolution. If the screen is still not displayed, wait until the basic resolution window appears, then try switching to another resolution before setting the final output resolution. Also, verify that the monitor resolution is supported by the NVR output (HDMI or VGA).
Why is recording not performed in accordance with the settings on my Samsung DVR?
If recording is not being performed in accordance with the settings on your Samsung DVR, and the recording status shows that the input data is exceeded, navigate to Menu – Recording – Recording Setting, and increase the max data capacity to a value greater than the input data.
Why is my external storage device not recognized on my Samsung SRN-873S DVR?
If you've connected an external storage device (USB Memory, USB HDD) to your Samsung NVR and it's not being recognized, consult the compatibility list of external storage devices to ensure the connected device is supported by the NVR. Contact the retailer where you purchased the NVR for the compatibility list.
Why does the frame rate of the actual recording not match that of configured to the camera on my Samsung SRN-873S?
If the frame rate of the actual recording on your Samsung DVR does not match the configured frame rate of the camera, it may be because multiple profiles were applied to one camera for video transmission, causing the camera to service the video stream at a lower frame rate than specified. Configure your camera to use one profile for data streaming if possible. For example, set the same profile for recording and network profiles to ensure the specified frame rate is used for recording. Note that the allowed limit bitrate for recording / recording settings should be set to be bigger values than that of camera's feed.
How to fix the screen that does not switch automatically in the web viewer of my Samsung SRN-873S DVR?
If the screen does not switch automatically in the web viewer of your Samsung DVR, you need to select the desired layout for sequence operation in the automatic switching menu.
Why won't the cursor move to the Start button on my Samsung SRN-873S calendar search?
If the cursor won't move to the Start button when starting a calendar search on your Samsung DVR, ensure that both the channel and the date you want to play are marked with the V symbol. Both must be checked before you can use the Start button.
Crucial safety guidelines for using the unit properly and avoiding hazards.
Lists the key functionalities and capabilities of the product.
Explains the functions of buttons on the remote control for device operation.
Guidelines for ensuring a suitable environment for product installation.
Steps and precautions for adding or replacing the Hard Disk Drive.
Guides on establishing network connections via Ethernet or router.
Initial steps to power on the system and view the live screen.
Step-by-step guide for initial setup, including language, network, and camera registration.
Explanation of icons and status indicators displayed on the live screen.
Describes different screen display modes for live video feeds.
How to control Pan, Tilt, and Zoom functions for PTZ-enabled cameras.
Configuration options for date, time, language, user, system properties, and logs.
Covers setup for cameras, storage devices, and monitors.
Settings for recording schedules, event triggers, and related configurations.
Configuring resolution, frame rates, and recording types for channels.
Selecting and configuring video profiles for recording on connected cameras.
Configuring sensor detection, camera events, and video loss detection.
Setting up network connection routes, protocols, and IP configurations.
Performing searches for recorded data by time or event criteria.
Searching for recorded data based on specific dates and times.
Playing back recorded data from HDD and backup storage.
Playing back recorded data from HDD and backup storage.
Steps to connect to the NVR using a web browser.
Overview of the Live Viewer interface and its components.
Operating Pan, Tilt, and Zoom functions for PTZ-enabled cameras.
Operating Pan, Tilt, and Zoom functions for PTZ-enabled cameras.
Interface for remotely searching and playing video records from the NVR.
Overview of the setup viewer interface and navigation elements.
Managing user access levels and permissions for system functions.
Checking and changing settings related to data storage devices.
Checking storage device status, usage, type, and format options.
Settings related to recording schedules and types.
Setting up scheduled recording times and days for specific channels.
Selecting recording frame rates for normal and event recordings.
Setting up the internal DHCP server and IP address allocation.
Detailed technical specifications for different NVR models.
Resets system to factory default settings for system, device, and recording.
Default factory settings for network protocols, DDNS, IP filtering, SSL, 802.1x, and DHCP.
Lists common issues and their corresponding solutions for system operation.
Addresses issues related to frame rate mismatches and recording settings.
General| Languages support | Multi |
|---|---|
| Maximum resolution | - pixels |
| Alarm input channels | 4 |
| Video input channels | 8 channels |
| Alarm output channels | 3 |
| Video formats supported | H.264, M-JPEG |
| Audio RCA inputs | 8 |
| USB 2.0 ports quantity | 2 |
| VGA (D-Sub) output ports | 1 |
| Power over Ethernet (PoE) | Yes |
| Ethernet LAN (RJ-45) ports | 9 |
| Supported network protocols | TCP/IP, UDP/IP, RTP (UDP), RTP (TCP), RTSP, NTP, HTTP, DHCP (Server, Client), PPPoE, SMTP, ICMP, IGMP, ARP, DNS, DDNS, uPnP, HTTPS, SNMP, ONVIF (Profile-S) |
| HDD interface | Serial ATA |
| Maximum storage capacity | 12 TB |
| Total installed storage capacity | 1000 GB |
| Browser supported | Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Apple Safari |
| Mac operating systems supported | Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks |
| Mobile operating systems supported | Android |
| Windows operating systems supported | Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64 |
| Power consumption (typical) | 166 W |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 20 - 85 % |
Weight and Dimensions| Depth | 320 mm |
|---|---|
| Width | 370 mm |
| Height | 44 mm |
| Weight | 3400 g |
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