Sapling SBP-31 - Frequently Asked Questions

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The Sapling Company, Inc.
1633 Republic Road
Huntingdon Valley, PA 19006
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
Frequently Asked Questions
How do IP clocks get their time?
IP clocks independently acquire time from a Network Time Protocol (NTP) server. Many public NTP servers
are maintained by government and research institutions, and they are accessible over the Internet. It is also
possible to set up an in-house NTP server for a network that is not connected to the Internet.
If a change is made on the web interface, does it affect one IP clock or all of them?
The web interface allows the user to adjust settings for only one IP clock.
If a user wishes to apply the changes from one web interface to all clocks on the system, they may do so
through the IP monitor program.
How many power injectors will I need if I am installing the clocks using Power over
Ethernet (PoE)?
Each clock will need an injector, however there are products that exist, such as PoE switches, which
provide multiple PoE ports.
What type of cable is used for PoE?
PoE is typically carried through a CAT5, CAT5e, or CAT6 patch cable.
May I use any NTP/SNTP server for downloading time?
Yes. Any server that sends out Network Time Protocol can be used.
When I power my clock, it seems to be running a test instead of showing the time. What is
it doing?
Immediately after power up, the digital clock will run an LED display test to allow the user to confirm that
each segment of the display is functioning properly. This should only last a few seconds.
Can I manually set the time on the SBP?
A user can use the front buttons from the “Manual Controls” section. In this mode, however, the clock will
immediately revert to synchronized time whenever it performs an NTP update. To get around this, a user
would need to disconnect the clock from the network, which would cause the clock to drift over time.
Instead, a user should modify settings on the Web Interface to adjust the time displayed on an individual IP
clock. A combination of the GMT Offset and Bias Seconds options can be adjusted to set the clock to the
user’s preferred time.
What is the default password for the web interface?
The default user password is 1111. The default technician password is 6063.
Can I connect this clock to my WiFi?
No. This is not a WiFi clock, and third party adapters cannot be used to turn it into a WiFi clock.