21
Error Codes
Error codes are shown on the main display for 2 seconds. The program then returns
automatically to the previous mode (e.g., weighing).
Display Cause Solution
No segments appear No AC power is available Check the AC power supply
on the display The AC adapter is not plugged in Plug in the AC adapter
Battery or rechargeable Replace the battery or recharge
battery pack is discharged the battery pack using an
external charger
h The load exceeds the Unload the balance
balance capacity
l and E 54 The weighing pan is not in place Place the weighing pan on the
balance
Something is touching Move that object that
the weighing pan is touching the weighing pan
e 02 Calibration parameter Unload the balance
not met, e.g.:
Press t to tare the balance
– balance not zeroed Calibrate only when zero
– balance is loaded is displayed
e 09 When gross value < zero; no tare Tare the balance
e 10 The t key is blocked when Press c to clear the tare
there is data in the second tare memory and release the tare key
memory (net-total). Only 1 tare
function can be used at a time
e 11 Value input is not allowed for Press t
second tare memory
e 22 Weight is too light or there is Increase the weight on
no sample on the balance the balance
e 30 Interface port for Contact your local
printer output is blocked Sartorius Service Center
Max. weighing capacity The balance was Place the weighing pan on the
is less than indicated turned on without the balance and press e
under “Specifications” weighing pan in place to turn the balance back on
The weight readout The balance has not been Calibrate/adjust the balance
is obviously wrong calibrated/adjusted
The balance was not Tare the balance
tared before weighing
If any other errors occur, contact your local Sartorius Service Center!
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