Sartorius G 150 D - Troubleshooting Guide

16
Troubleshooting Guide
Problem ... Causes ... Remedy
No segments are indicated in the
weight display
(2)
- No AC power is available
- The AC adapter is not plugged
in
- Check the AC power supply
- Plug in the AC adapter
Weight display shows
“L”
or
“CH2”
- The pan support and/or weigh-
ing pan is not in place
- Place the pan support and/or
weighing pan on the scale
Weight display shows
“H”
- The load exceeds the capacity
of the scale
- -Unload the scale
The weight readout changes con-
stantly or the special message
“BUSY”
does not go out in the
weight display
- Unstable environment
- Too much vibration or there is a
draft
- Sample does not have a stable
weight
- Set up scale in another area
- Access the menu to adapt
scale to the particular type of
weighing environment
The weight display shows
“CE”
- A zero readout was not indi-
cated in the weight display
when the CAL key
(11)
was
pressed to calibrate
- The scale is loaded
- Press tare control
(9)
and re-
press the CAL key
The code
“CC“
in the display does
not go out
- The scale is not ready to cali-
brate or is in the warmup phase
- The weighing system is affected
by draft or vibration
- After plugging the scale into a
wall outlet, allow for >30 minutes`
warmup
- Set the appropriate code by ac-
cessing the menu of the operat-
ing program
The weight readout is obviously
wrong
- Scale has not been calibrated
- Scale has not been tared before
weighing
- The air bubble of the level indi-
cator
(5)
is not within the circle
- Calibrate scale
- Tare before weighing
- Level scale