ScanSpeed Mini - Troubleshooting

18
If some trouble of firmware is confirmed;
• Update the firmware
6.2 Troubleshooting
If other malfunctions without error code indication occur, turn off the power immediately.
Then identify the causes and carry out the corrective action as indicated below. If the
device stops due to the error indication, it cannot be restarted until error is cleared.
After the problem is fixed, restart the device to check if the error occurs again.
Error Indication Possible Reason
No display or power:
Power failure during
operation; display screen is
blank
• Device is powered up incorrectly
Corrective Action
•
Plug the power cord into the appropriate power outlet.
• Device is not connected to the power outlet
Corrective Action
• Make sure to securely connect the power cord to the power
outlet.
• Temporary system error
Corrective Action
• Turn the power switch off and reset device
.
Operation cannot start
Rotor does not rotate
• Ro tor recognition or sensor error
Corrective Action
• Perform the corrective action as listed in E1 and/or E9.
• Door is not closed completely
Corrective Action
• Make sure to press down the door firmly until the latch handle
is fully retracted.
• Door lock sensor error
Corrective Action
• Replace the sensor with normal one.
• Temporary system error
Corrective Action
• Turn the power switch off and reset device.
Door does not open/close
Door does not fit the door
lock
• Door lock is not assembled at proper position.
• Door latch does not work properly.
Corrective Action
• Open the door by emergency door open tool.
• Detach the front panel check the trouble cause.
• Adjust the position of Door loc k or replace it.
Door open LED always on
Device does not start
• Do or lock sensor is defective or damaged.
Corrective Action
• Detach the front panel.
• Check if the sensor is defective
• Replace the defective sensor with normal one
Vibration
i
s excessive
.
Unusual noise issues
• Rotor is not balanced
Corrective Action
• Rearrange the balance of rotor.