scil element RC User Manual

__________________________________________________________________________
Vers. 20210510ENG Page 29
6.3 Troubleshooting
Description
Solution
W2021, W2022, W2023, W2024,
W2041, W2051
Mixing error, check sample for proper mixing or use
serum / plasma to rerun the test
E1002, E1003, E1023
Restart the analyser and rerun the test
E1012, E1024, W2061, W2062
The rotor or QR of the rotor is damaged
Restart the analyser and rerun the test
W3001
Used rotor or damaged QC code
Rerun the test with a new rotor
W3003
Sample distribution error caused by a severe lipemia
or a high HCT
Centrifuge the sample and use plasma or serum to
rerun the rotor
M4002
The current rotor is not supported due to a low
software version
Check the date setting of the analyser
Please contact the technical service and update the
device
M5041
The rotor is expired
Check the date setting of the analyser and rerun the
test with a new rotor
M5002
Internal printer error
check printer for proper loading of paper
M5021, M5022
external printer error
check printer connection
check printer for proper loading of paper
NOTE: Contact scil Technical Support Services for additional troubleshooting.

scil element RC Specifications

General

Brand	scil
Model	element RC
Category	Measuring Instruments
Language	English