Shark S3501C - Ordering Replacement Parts; Troubleshooting Guide

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TOLL FREE: 1-866-826-6941
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www.sharkcompany.com
English
Ordering Replacement Parts
PART PART NO.
1 3All-Purpose
 CleaningPads XT3501C
22SteamDuster
 CleaningPads XT3501SDC
3RectangleMopHead 1024SO
4XLRectangleMopHead 1023SO
5TriangleMopHead 1025SO
6CarpetGlider XCG3501CON
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ORDERING REPLACEMENT PARTS
Toorderadditionalpartsand
accessories,feelfreetocontactusat

www.sharkcompany.com
orcall1-66-26-641.
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Troubleshooting Guide
PROBLEM POSSIBLE REASONS & SOLUTIONS
The Steam Mop
will not turn on.
YourSteamMopshouldbesecurelypluggedintoa
120VACelectricaloutletonly.
Checkyourfuseorbreaker.
Ifyourunitstilldoesn’twork,giveusacall1-66-26-641
Steam Mop will not
make steam.
Primethepump,seepage4formoreinformation.
Istherewaterinthewatertank?Ifnot,addwatertoyour
SteamMopfollowingtheinstructions.
Steam Mop leaves
water on the oor.
Checktoseeifyourmicro-bercleaningpocketistoowet.
WerecommendyouunplugtheSteamMopandchangethe
micro-bercleaningpocket.
Makesurethesteampocketisattachedcorrectly.
Steam Mop is hard
to push.
Makesurethesteampocketisattachedcorrectly.
Checktoseeifyourpocketisexcessivelydirty.
Tryincreasingtheheightofthepoleforbetterleverage.
Floors are cloudy,
streaky or spotty
after steaming.
Themicro-berpocketmightbedirty.Fliporchange
thepocket.
Ifyouwashedthepocketwithpowderdetergentthenthe
pocketmightberuined.
Ifyouarecleaninginakitchenareawheretheremightbea
build-upofgreasethenuseadegreasingagentsuchasan
all-purposecleanerordishsoapandpapertowelstoclean
thearearst.
Youmighthaveleftthemopinthesamespotfor

toolong.
Doyouhavehardwater?Ifyoudoyou,werecommend
switchingtodistilledwater.
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