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9. Troubleshooting
Problems and Solutions
Line error
Problem Solution
LINE ERROR appears in
the display, and/or a
transaction report is
printed out with COM. E-
and a number from 0 to 31
in the NOTE column.
Try the transaction again. If the error persists, check
the following:
• Check the hookup. The cord from the TEL. LINE
jack to the wall jack should be no longer than six
feet.
• Make sure there are no modem devices sharing the
same telephone line.
• Check with the other party to make sure their fax
machine is functioning properly.
• Have your telephone line checked for line noise.
• Try connecting the fax machine to a different
telephone line.
• If the problem still occurs, your fax machine may
need service.
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