29
First steps
Gigaset A580 IP / GBR / A31008-xxxx-xxxx-x-xxxx / starting.fm / 24.03.2010
Version 8, 03.09.2008
SIP registration failed
u Your personal data for registering with the VoIP provider may have been entered
incompletely or incorrectly.
¤ Check your entries for Username, Authentication Name and Authentica-
tion Password. Particularly check your use of upper and lower case.
To do this, open the following menu on your handset:
§Menu§ ¢ Settings ¢ Base ¢Teleph ony ¢ VoIP (enter system PIN)
(
£ Page 104)
u The server address for the VoIP server has not yet been entered, or has been
entered incorrectly.
¤ Start the Web configurator.
¤ Open the following Web page: Settings ¢ Telep hony ¢ Connections.
¤ Click the Edit button next to the first VoIP connection.
¤ Edit the server address where necessary.
Please note
If port forwarding is activated on your router for the ports that have been regis-
tered as the SIP port and the RTP port (
£ Page 146), it is advisable to deactivate
DHCP and assign the phone a static IP address (otherwise you may not be able to
hear the other party during VoIP calls):
u Assign an IP address via the handset menu:
§Menu§ £Settings £Base £ Local Network
Or
u Assign an IP address via the Web configurator:
¤ Open the following Web page: Settings £IP Configuration.
¤ Select IP address type.
Please note that the IP address and subnet mask depend on the router's address
block.
You must also enter the standard gateway and DNS server. The IP address for the
router is generally entered here.
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