Hematek
®
3000 System – Instruction Manual – Version 1.328
Yellow low stain light goes on but
Hematek Stain Pak is not empty.
Hematek Stain Pak is not properly
positioned in the pocket at the rear
of the system.
Reposition the Hematek Stain Pak in
the pocket so it moves freely up and
down on the right end.
Yellow low stain light fails to go on
and Hematek Stain Pak is empty.
Hematek Stain Pak is not properly
positioned in the pocket at the rear
of the system.
Reposition the Hematek Stain Pak in
the pocket so it moves freely up and
down on the right end.
Fill level detector is not operating
correctly.
Contact the Siemens service.
Red waste tank light goes on. Waste tank is full. Empty, rinse and replace the waste
tank, see Chapter 6.5.
Waste tank is removed. Empty, rinse and replace the waste
tank, see Chapter 6.5.
Pumps run but do not deliver fluids. Pump tubing is unlocked. Set the pump tubing release knob to
the lock position, see Pump tubing
release knob on page 4-6.
Hematek Stain Pak is empty. Install a new Hematek Stain Pak, see
Chapter 7.2.
Sensing switch fingers are not
properly adjusted.
Check the adjustment of the sensing
switch fingers, see Chapter 8.4.
Cannula openings are clogged. Remove cannulas from the Hematek
Stain Pak and clean away debris with
a soft, disposable, lint-free,
absorbent cloth or tissue soaked with
methanol.
Cannulas are damaged. Replace cannulas.
Pump tubing has been pulled off the
cannulas or the nipples.
Connect the tubes to the cannulas or
the nipples, see Chapter 7.3.2.
Pump tubing is clogged, worn or
perforated.
Replace the pump tubing, see
Chapter 7.3.
Underplaten tubing has been pulled
off the spouts under the platen.
Connect the tubes to the spouts
under the platen, see Chapter 7.4.2.
Underplaten tubing is clogged,
worn or perforated.
Replace the underplaten tubing, see
Chapter 7.4.
One or more pumps do not run. Sensing switch fingers are not
properly adjusted.
Check the adjustment of the sensing
switch fingers, see Chapter 8.3.
Sensing switch is defective. Contact the Siemens service.
Fluids overflow on either side of a
glass slide.
Pump volumes are not correct. Correct the pump volumes, see
Chapter 8.5.2.
Problem Probable cause Corrective measure
Table 8-1 Troubleshooting (continued)
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