Hematek
®
3000 System – Instruction Manual – Version 1.3 38
Staining is uneven. System was accidentally unplugged
or power failure occurred during
staining.
Remove all glass slides from the
platen and reprocess them, see
Chapter 5.4.
System is not properly leveled. Level the system, see Chapter 8.2.
Mixing grooves on the platen are
dirty.
Clean the platen, see Chapter 6.4.
Platen has not been primed before
staining glass slides.
Load priming slides before staining
smeared glass slides, see
Chapter 5.4, step 2.
Fluids are not evenly delivered. Vent the bottles of the Hematek Stain
Pak, see Vent bottles on page 7-2.
Stain tube or cannula is clogged. Clean the stain tube and cannula,
see Chapter 6.3.
Pump tubing is worn or perforated. Replace the pump tubing, see
Chapter 7.3.
Pump volumes are not correct. Correct the pump volumes, see
Chapter 8.5.2.
Staining is pale. System was accidentally unplugged
or power failure occurred during
staining.
Remove all glass slides from the
platen and reprocess them, see
Chapter 5.4.
Pump tubing has not been primed
before staining smeared glass
slides.
Prime the pump tubing, see
Chapter 5.2.
Hematek Stain Pak is deteriorated
or outdated.
Install a new Hematek Stain Pak, see
Chapter 7.2.
Sensing switch fingers are not
properly adjusted.
Check the adjustment of the sensing
switch fingers, see Chapter 8.3.
Proper stain-to-buffer ratio has not
been achieved.
Check the stain-to-buffer ratio, see
Chapter 8.5.3.
Rinse volume is too high. Check the rinse volume together with
the stain-to-buffer ratio, see
Chapter 8.5.3.
Stain volume is adjusted too high.
Increasing stain volume may
decrease stain intensity because of
an incorrect stain-to-buffer ratio.
Correct the pump volumes, see
Chapter 8.5.2.
Glass slides stick together because
they are not dry.
Glass slide drying system does not
operate properly.
Contact the Siemens service.
Conveyor spirals do not operate. – Contact the Siemens service.
Problem Probable cause Corrective measure
Table 8-1 Troubleshooting (continued)
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