Siemens HiPath 500 - Using Callback Feature

Siemens HiPath 500

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Enhanced phone functions

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Table of Contents

Important Information2
- Trademarks2
- Location of the Telephone3
- Product Support on the Internet3
- Table of Contents4
General Information10
- About this Manual10
- Service10
- Intended Use11
- Telephone Type11
- Speakerphone Quality and Display Legibility11
- Multi-Line Telephone, Executive/Secretary Functions11
  - Team Functions11
Getting to Know Your Openstage Phone12
- The User Interface of Your Openstage 40 T12
- Ports on the Underside of the Phone13
- Key Module14
  - Openstage Key Module 4014
  - Openstage Key Module 1515
- Openstage Busy Lamp Field 4016
- Keys17
- Display22
  - Idle Mode22
  - Telephony Dialogs24
- Mailbox26
  - Messages26
  - Voicemail26
- Caller List27
- Menu28
Basic Functions32
- Answering a Call32
- Switching to Speakerphone Mode34
- Switching to the Handset34
- Open Listening During a Call34
- Making Calls35
- Redialing a Number37
- Ending a Call38
- Rejecting Calls38
- Turning the Microphone on and off38
- Calling a Second Party (Consultation)39
  - Switching to the Held Party (Alternating)39
  - Transferring a Call40
- Call Forwarding41
- Using Callback44
Enhanced Phone Functions46
- Answering Calls46
- Making Calls50
- During a Call60
- If You Cannot Reach a Destination70
  - Call Waiting (Camp-On)70
  - Busy Override - Joining a Call in Progress70
- Using Night Answer71
- Programming a Sensor Key72
- Configuring Function Keys72
  - Overview of Functions73
- Programming a Procedure Key75
- Configuring Repdial Keys77
- Changing the Label78
- Deleting Sensor Key Programming79
Displaying and Assigning Call Charges80
- Displaying Call Charges (Not for U.S.)80
- Displaying Call Charges for Another Telephone (Not for U.S.)81
- Dialing with Call Charge Assignment82
Privacy/Security83
- Turning Ringer Cutoff on and off83
- Activating/Deactivating "Do Not Disturb83
- Caller ID Suppression84
- Silent Monitor (Not for Hipath 500)84
- Monitoring a Room85
- Trace Call: Identifying Anonymous Callers (Not for U.S.)85
- Locking the Telephone to Prevent Unauthorized Use86
- Locking Another Telephone to Prevent Unauthorized Use87
- Saving Your PIN88
More Functions/Services89
- Appointments Function89
  - Saving Appointments89
  - Using Timed Reminders90
- Sending a Message90
  - Creating and Sending a Message90
  - Viewing and Editing Incoming Messages91
- Leaving an Advisory Message92
  - Deleting Advisory Messages92
- Displaying the Number of Waiting Calls/Overload Display93
- Using Another Telephone Like Your Own for a Call93
- Fax Details and Message on Answering Machine95
- Resetting Services and Functions (System-Wide Cancellation for a Telephone)95
- Activating Functions for Another Telephone96
- Using System Functions from Outside DISA (Direct Inward System Access)97
- Using Functions in ISDN Via Code Dialing (Keypad Dialing)98
- Controlling Connected Computers/Programs/Telephone Data Service99
- Communicating with PC Applications over a CSTA Interface100
- Controlling Relays (Only for Hipath 3000)101
- Sensors (Hipath 33X0/35X0 Only)101
- Paging Persons (Not for USA, Not for Hipath 500)102
Making Calls in the Team/Executive103
Secretary Configuration103
- Lines103
  - Line Utilization103
  - Line Seizure104
- Trunk Keys104
- Direct Station Selection Key107
- Forwarding Calls on Trunks109
- Transferring Calls Directly to the Executive Phone111
Using Team Functions112
- Activating/Deactivating a Group Call112
- Accepting a Call for Another Member of Your Team114
- Ringing Group114
- Uniform Call Distribution (UCD)115
Special Functions in the LAN117
(Not for Hipath 500)117
- Leaving Hunt Group/Group Call117
- Setting up "Follow Me" Call Forwarding118
- Using Night Answer119
- Ringing Group120
- Controlling Relays (Only for Hipath 3000)121
- Opening a Door122
Individual Phone Configuration123
- Adjusting Display Settings123
- Adjusting Displays on the Open Stage Key Module123
- Adjusting Audio Settings124
- Language for System Functions125
Testing the Phone126
- Phone Functions, Testing126
- Checking the Key Assignment126
Differing Display View in a Hipath 4000 Environment127
(Not for Hipath 500)127
Fixing Problems128
- Responding to Error Messages on the Screen128
- Contact Partner in the Case of Problems129
- Troubleshooting130
- Caring for Your Telephone130
Index131
Overview of Functions and Codes136
Display Icons141

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