135
Index
Functions used during calls ...................... 48
Account code .......................................... 59
common hold .......................................... 57
conference .............................................. 51
consultation ............................................. 48
flash on external line .............................. 58
parking ...................................................... 56
retrieving a call on hold ......................... 59
suffix dialing ............................................ 58
toggle ....................................................... 50
transfer ..................................................... 49
Functions used for making calls
caller lists
................................................. 29
calling an attendant console ................. 38
direct communication calls ................... 39
DISA ......................................................... 45
hotline ...................................................... 38
LCR ........................................................... 40
override .................................................... 36
phonebook search .................................. 28
reserving a line ....................................... 32
silent monitoring ..................................... 36
speaker .................................................... 23
switching to handset ............................. 22
switching to speakerphone .................. 22
timer for outgoing external calls .......... 43
urgent call/callback when busy ............ 37
using a temporary MSN
to make a call .......................................... 47
warmline .................................................. 38
Functions used for receiving calls
call forwarding
........................................ 65
collect call barring ................................... 88
do not disturb .......................................... 70
message waiting indicator .................... 72
overflow extension ................................ 89
pickup ....................................................... 64
second attendant ................................... 80
voice mail ................................................. 71
Functions used when making calls ......... 20
ACS ........................................................... 42
ending a call ............................................ 23
LCR Bypass ............................................. 41
making calls ............................................. 20
recall ......................................................... 34
speed dialing ........................................... 24
timeout for external calls ...................... 44
Functions used when receiving calls ...... 62
answering calls ....................................... 62
groups ...................................................... 81
G
Groups
available/unavailable agent for UCD
group ........................................................ 86
CG groups ................................................ 81
HG groups ............................................... 81
hunt group (HG) and call group login and
logout
....................................................... 82
show queue size to UCD agent ........... 88
UCD group login/logout ......................... 84
UCD subscriber groups ......................... 84
H
HG groups ................................................... 81
Hotline. ......................................................... 38
Hunt group and call group (CG) login and lo-
gout .............................................................. 82
I
Idle mode ..................................................... 14
Incoming calls ............................................. 16
K
Key modules ............................................... 10
Keypad ......................................................... 13
L
LCR ............................................................... 40
LCR Bypass ................................................. 41
LED display
direct station selection keys ................. 12
function keys ........................................... 12