Siemens SCALANCE XR-500 - Service & Support

In the system manuals "Industrial Ethernet / PROFINET Industrial Ethernet" and "Industrial
Ethernet / PROFINET passive network components", you will 󹪝nd information on other
SIMATIC NET products that you can operate along with the devices of this product line in
an Industrial Ethernet network.
There, you will 󹪝nd among other things optical performance data of the communication
partners that you require for the design.
Catalogs
You will 󹪝nd the article numbers for the Siemens products of relevance here in the following
catalogs:
• SIMATIC NET Industrial Communication / Industrial Identi󹪝cation, catalog IKPI
• SIMATIC Products for Totally Integrated Automation and Micro Automation, catalog ST70
• Industry Mall - catalog and ordering system for automation and drive technology, Online
catalog (https://mall.industry.siemens.com/goos/WelcomePage.aspx?regionUrl=/
de&language=en)
You can request the catalogs and additional information from your Siemens representative.
1.5 Service & Support
Industry Online Support
In addition to the product documentation, you are supported by the comprehensive online
information platform of Siemens Industry Online Support at the following Internet address:
SIOS (https://support.industry.siemens.com/cs/de/en/)
Apart from news, there you will also 󹪝nd:
• Project information: Manuals, FAQs, downloads, application examples etc.
• Contacts, Technical Forum
• The option submitting a support query:
Support requests (https://support.industry.siemens.com/My/ww/en/requests)
• Our service o󹪜er:
Right across our products and systems, we provide numerous services that support you in
every phase of the life of your machine or system - from planning and implementation to
commissioning, through to maintenance and modernization.
You will 󹪝nd contact data on the Internet at the following address:
Contact partners (https://www.automation.siemens.com/aspa_app/?ci=yes&lang=en)
Pascal Janitschke
Siemens AG
Gleiwitzer Str. 555
90475 Nuremberg
Germany
Introduction
1.5Service & Support
SCALANCE XR-500
Operating Instructions, 07/2023, C79000-G8976-C692-01 9