Troubleshooting 7
For parts or assistance, call Simer Customer Service at 1-800-468-7867
Symptom Probable Cause(s) Corrective Action
Pump stops without warning.
Pump has overheated and thermal overload has tripped. Waitforoverloadtoreset;pumpwillautomaticallyrestart.
Discharge hose too long or discharge lift higher than 28’. Use shorter hose or reduce lift height.
Pump won’t prime.
Suction hose not full. Fill suction hose.
Suction hose too long or too small. Use 1/2” suction hose, 6’ long or less.
Worn impeller. Replace impeller.
Suction leaks. Replace hose washer, check for leaks in hose.
Suction hose kinked or coiled. Straighten out suction hose.
Pump leaks.
Shaft U-cup seal leaks. Replace pump.
Cover O-ring leaks. Replace cover O-ring.
Pump runs, pumps little or no water.
Worn impeller. Replace impeller.
Bad motor brushes. Replace motor brushes.
Bad U-cup shaft seal (pump leaks). Replace pump.
Suction or discharge hose kinked or coiled. Straighten out hose.
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