Sirona Intego - On-site installation; Installation of the treatment center; Media quality; Connection to the public drinking water system

64 93 204 D3509
16 D3509.208.01.03.02 04.2017
5Corrective action Sirona Dental Systems GmbH
Operator's manual for SIDEXIS 4 Video Plugin TENEO / SINIUS / INTEGO
5
Corrective action
Possible sources of error
1. Intraoral camera is not connected to the SIDEXIS PC.
Solution: Connect the intraoral camera to the SIDEXIS PC.
2. The IP address of the treatment center is not stored in all programs.
Solution: Check and store the IP address in all programs. See
SIUCOM Plus / SIVISION connect installation instructions.
3. SIVISION connect server service is not running.
Solution: Start SIVISION connect server service. See SIUCOM Plus
/ SIVISION connect installation instructions.
4. No communication between the treatment center and the PC.
Solution: Make sure that the IP addresses of the treatment center and
of the PC are in the same subnet.