11 Troubleshooting
SMA Solar Technology AG
Operating manual EVCxx-10-BE-en-10 53
Event number Message, cause and corrective measures
10286
Wi-Fi connection lost
The product has lost Wi-Fi connection to the selected network.
Corrective measures:
• Ensure that the Wi-Fi router or WLAN access point is still active.
• Ensure that the Wi-Fi router or WLAN access point is in range and is
signalizing correct operation.
• If this message is displayed often, improve the Wi-Fi connection by using
a WLAN repeater.
10294
Access point activated
The access point is active. A Wi-Fi connection can be established.
10295
Access point is deactivated
The access point is not active. No Wi-Fi connection could be established.
10297
Device [##] has been deleted from [##]
The displayed product has been deleted by a user from the system of the com-
munication product.
10507
New active power limitation
The product has received a new specification for active power limitation.
10612
The administrator account has been reset
27201
Search for update completed successfully
27204
Download of an update started
27205
Update download successful
27206
Update download successful
Update download failed.
Corrective measures:
• Try downloading the update again.
• For Wi-Fi connection: Improve the Wi-Fi connection quality (e.g., via Wi-Fi
repeater) or establish connection with the product via Ethernet.
• If this message is displayed again, contact the Service.
27208
The firmware update with the version number [##] for device type
[##] is being transferred. The transfer can take several minutes.
27313
Update started
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