11 Troubleshooting
SMA Solar Technology AG
Operating manualEVCxx-10-BE-en-1052
Event number Message, cause and corrective measures
10107
Update failed
The update was not carried out successfully.
Corrective measures:
• Retry update.
• If this message is displayed again, contact the Service.
10111
Update successful
The firmware update was completed successfully.
10114
The device has been reset to default settings.
The configuration of the product has been reset to the default settings.
10207
New device [##] registered
The displayed product was included in the system of the communication prod-
uct.
10270
Communication with the Sunny Home Manager is interrupted
No communication connection to the SunnyHomeManager can be estab-
lished.
Corrective measures:
• Check network connections.
10283
Wi-Fi module faulty
The Wi-Fi module integrated in the product is defective.
Corrective measures:
• Contact the service.
10284
No Wi-Fi connection possible
The product does not currently have a Wi-Fi connection to the selected net-
work.
Corrective measures:
• Ensure that the SSID, the Wi-Fi password and the encryption method
have been entered correctly. The encryption method is specified by your
Wi-Fi router or Wi-Fi access point and can be changed there.
• Ensure that the Wi-Fi router or Wi-Fi access point is in range and is
signalizing correct operation.
• If this message is displayed often, improve the Wi-Fi connection by using
a WLAN repeater.
10285
Wi-Fi connection established
To Next Page
Loading...