SMA SUNNY BEAM - Troubleshooting Guide; System Search and Connection Issues

Troubleshooting SMA America, LLC
84 BeamBT-eng-BUS110712 User Manual
12 Troubleshooting
Problem Cause Rectification
System search
The Sunny Beam does
not list the NetID of your
Bluetooth PV system.
Your Bluetooth PV system has no
device within the radio range of
your Sunny Beam.
• Place the Sunny Beam closer to a
device of your Bluetooth PV
system. If this is not possible, use
the SMA Bluetooth Repeater to
bridge the radio gap.
The devices of your Bluetooth PV
system are not in operation.
• Determine a free NetID again, as
described in section "Determining
free NetID" (page31).
Afterwards, commission the
devices as described in the
respective manual.
The NetID 0 (Bluetooth off) or
NetID 1 may have been
assigned to the devices. The
Sunny Beam cannot detect
devices with NetID 1.
• Set the free NetIDs of your
Bluetooth PV system on the
inverters and any available SMA
Bluetooth Repeaters, as described
in the respective manual. If no
NetID has been determined for the
Bluetooth PV system, determine a
free NetID as described in section
"Determining free NetID"
(page31).