58 SMART LightRaise Installation and User's Guide
Customer Support
SMART's Technical Support team welcomes your call. However, you may want to contact
your local reseller first if you experience problems with any SMART product. The reseller can
readily provide you with quick advice so that you can start enjoying the benefits of your
SMART product without delay.
Contacting SMART Technical Support
All SMART software includes free telephone, fax and e-mail support. You may contact
SMART Technical Support at:
Telephone:
toll-free at 1.866.518.6791 or outside North America at +1.403.228.5940
(Available 7 a.m.
−
6 p.m. Mountain time from Monday to Friday)
Fax:
403.245.0366
E-mail:
support@smarttech.com
Web site
: www.smarttech.com
Please provide us with:
•
information about when you purchased the product
•
the reseller's name
•
the version of your operating system
•
the serial numbers of your product (see page 10 to locate the LightRaise projector mount
serial number)
•
the name of the application software causing the problem, if applicable
Other SMART Contacts
Main Switchboard
: toll-free at 1.888.42.SMART or outside North America +1.403.245.0333
Fax
: 403.228.2500
E-mail:
info@smarttech.com
Our Address
: SMART Technologies Inc.
Suite 600, 1177 - 11th Avenue SW
Calgary, AB CANADA T2R 1K9
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