SMART LightRaise Installation and User's Guide 59
Product Warranty
The SMART LightRaise projector mount is covered by a one-year limited equipment warranty.
If you need to return defective merchandise, call SMART Technical Support to receive the
appropriate Return of Merchandise Authorization, as well as shipping instructions so that
product can be sent to an authorized service center. The warranty document is included with
the console accessory kit.
Warranty Shipping Charges
Shipping charges incurred from warranty service are paid as follows:
•
You are responsible for shipping the product to the service center. SMART pays return
shipping via ground service on any product returned for service within the warranty period.
•
If you request a rush order, you are billed for any charges associated with that rush order.
•
After the warranty period, you are responsible for shipping the product to and from the
service center.
Read the warranty document shipped with the product for details.
Registration Card Information
A registration card is shipped with every product. To facilitate support and to receive product
news and updates, fill in and mail the card to SMART Technologies Inc.
You can also register online via the SMART Technologies Inc. Web site at
www.smarttech.com/registration, either when you install SMART Board software or later. By
registering, you provide us with the information we need to serve you better. If you've
indicated that you would like to receive information on future product upgrades, we will e-mail
you information on the newest software and tools developed for use with your SMART
product.